UNIFIED COMMUNICATIONS
UCaaS
Empower your team with seamless, cloud-based communication.
Group9 Communications delivers Unified Communications as a Service (UCaaS) solutions that streamline how your business communicates—across voice, video, messaging, and collaboration tools. Whether you’re working remotely, in-office, or hybrid, our solutions help your teams stay connected and productive from anywhere.
With powerful integrations and scalable architecture, Group9’s UCaaS offerings are designed to unify communication systems, reduce costs, and improve customer engagement—while ensuring the flexibility to grow with your business.
Our Solutions Include:
Basic UC Seat
All the essential tools to keep your business connected.
Our foundational UCaaS package includes everything your team needs for real-time collaboration and communication.
Included Services:
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Voice
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Text / SMS
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Video (Zoom)
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Web Conferencing
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Collaboration (Slack, Glip, MS Teams, etc.)
Premise Systems
Modernize your on-premise telephony with cloud flexibility.
For businesses that require on-site infrastructure, we offer premise-based communication systems with cloud-enabled scalability and support.
Included Services:
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Prem as-a-Service
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SIP Trunks
Add-ons
Enhance performance with advanced integrations and features.
Customize your UC experience with powerful add-ons that improve workflows and elevate your customer experience.
Included Services:
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CRM Integration
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Accounting Integration
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CCaaS Integration
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IVR (Interactive Voice Response)
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Call Recording
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AI / Sentiment Analysis
Ready to unify your communications?
Let Group9 help you design a communication strategy that supports your workforce and improves the way you connect with customers.
Get in touch with us today.
Unified Communications (UCaaS) Case Studies
Case Study: From On-Prem to the Cloud—Sight & Sound Theatres Modernizes with Microsoft Teams Voice
Group9 and CallTower helped Sight & Sound Theatres migrate from an on-prem phone system to Microsoft Teams voice—cutting costs and boosting mobility without disruption.
Case Study: Driving Communication Modernization for a Leading Caterpillar Dealership
Group9 replaced a legacy PBX for a top Caterpillar dealer with a cloud-based UCaaS platform—streamlining communication for 800+ employees across the Southwest.
Case Study: Global IP/SIP Telephony Upgrade for a Fortune 1000 Enterprise
Group9 led a global Fortune 1000 company through a full IP/SIP voice upgrade—replacing legacy TDM infrastructure, supporting 300+ users, and aligning with deployments across EMEA and Asia.