Group9 and Yellow.ai helped a global healthcare company resolve 1,550 IT support tickets and deflect 32% of queries using a dynamic AI-powered support system.
Case Study: Transforming Healthcare IT Support with Conversational AI
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Group9 and Yellow.ai helped a global healthcare company resolve 1,550 IT support tickets and deflect 32% of queries using a dynamic AI-powered support system.
Learn how Group9 Communications deployed a dynamic AI chatbot for a global logistics company—automating nearly 1 million customer interactions daily across WhatsApp and web support.