Case Study: 200+ Site Network Optimization for a Leading Financial Institution

How Group9 cut telecom costs and modernized voice infrastructure with a site-by-site VoIP/SIP migration

The Challenge

A leading financial institution with over 200 branch and office locations was managing a complex network of legacy voice services—including Long Distance, Dedicated Internet Access (DIA), PICS, and numerous POTS lines.

With mounting costs and aging infrastructure, the organization needed a technology partner who could provide a site-level audit, identify optimization opportunities, and guide a full-scale voice transformation.

The Group9 Solution

Group9 Communications delivered a comprehensive technology assessment, analyzing each site individually to identify service overlaps, outdated technologies, and cost inefficiencies. We developed a modernization roadmap that would phase out legacy systems and transition the client to a VoIP/SIP-based voice solution across all locations.

Key Actions:

• Performed a site-by-site technology audit across 200+ locations

• Identified savings in Long Distance, POTS, DIA, and PICS services

• Consolidated vendors and optimized billing

• Migrated all voice infrastructure to a modern SIP-based platform

• Improved voice quality, scalability, and cost control

The Results

• 📉 Significant Monthly Cost Reduction across voice and data services

• ☎️ Legacy systems replaced with modern VoIP/SIP voice infrastructure

• 🧾 Simplified billing through carrier consolidation

• 🏦 Future-ready infrastructure that supports growth and compliance

• 🔍 Improved visibility and control over 200+ individual site networks

Conclusion

With Group9’s network expertise and telecom cost analysis capabilities, this major financial institution successfully transitioned from a patchwork of legacy services to a streamlined, scalable voice network—saving money and improving performance at every location.